We ship to all states in the US. You can choose Economy Shipping (typically 5-8 business days) or Standard Shipping (typically 3-4 business days). Economy shipping is complimentary on orders over $99 (pre-tax); otherwise, rates vary based on order value. Standard shipping has an additional charge. You'll see final estimates and costs at checkout.

Currently, Mellow only ships orders to addresses within the United States. We do not offer international shipping at this time.

We accept returns within 30 days of you receiving your order, provided the item is in its original, unused condition with tags and packaging. To start a return, please contact us first at [email address removed] – we will provide instructions and a shipping label if your return is approved. Please note that sale items and gift cards are non-returnable.

Please inspect your package as soon as you receive it. If an item is defective, damaged, or not what you ordered, contact us immediately at [email address removed] with details so we can resolve the issue promptly. Damage or incorrect item claims should be reported within 30 days of the shipping date.